Join your industry colleagues for one of the most well-attended learning experiences in the industry: ALFN Webinars. ALFN Webinars cover a host of hot topics, emerging legal issues, or game-changing appellate decisions, regulatory guidance, or newly enacted laws. ALFN Webinars offer attendees up-to-the-minute education and industry intel and act as one of the single best marketing tools for those hosting and leading an ALFN Webinar.  ALFN Webinars are free for members and mortgage servicers.  Non-members may participate for a nominal fee of $49 per webinar/per person.  Contact srosen@alfn.org for more information and to get access to our on-demand webinar archive.

Click here for more information about hosting a webinar. 


Maneuvering Public Relations & Crisis Management for the Financial Services Industry
Wednesday, October 7, 2020
12-1:15 PM Central Time
This webinar will give attendees insight into how to handle public relations and getting the word out about your company.  We will also discuss how to navigate the public relations that you may not want!  Having a plan for crisis management is critical.  Are you prepared to handle these issues?  
  • Lawsuits and Legal Actions
  • Community- or Government-Based Challenges
  • Borrower Complaints
  • Court Sanctions 
  • Employee Accidents
  • Business Acquisitions
  • Key Customer Defections
  • Labor Relations Challenges
  • Loss of Key Executives
Listen to panelists with experience in public relations that know how to help companies keep the conversation positive in the press while containing risk.   

Also, during these difficult times when you cannot travel to visit clients, how do you keep their attention and let others know you are ready for business.  This webinar is critical to knowing how to handle your client relations and where to spend your time and money on client acquisition.
  • Andrea Tromberg, Esq., Sole Member & Manager, Tromberg Law Group - Moderator
  • Elliot Cohen, Founder, My PR Guru, LLC
  • Jorge Newbery, Founder, Chairman & CEO, AHP Servicing, LLC
  • Caren Castle, Esq., Attorney, The Wolf Firm

ALFN’s Attorney Hardship Tuition Policy
Attorney attendees from select states who are unable to afford continuing legal education course registration fees due to financial hardship may apply for financial hardship assistance. A request for financial hardship assistance must be filed at least 30 days prior to the Attorney attendee registering for the program. To apply, please submit a request via email to Susan Rosen at
srosen@alfn.org. Please include the attending Attorney’s name, program title, and an explanation of the circumstance warranting financial hardship assistance in your request.  This assistance only applies to the $75/state CLE credit fee.